Oh great… Here we go again. Looks like Verizon is retaliating against the backlash they received a while back for attempting to charge a $2 online bill pay convenience fee.
Now it appears that starting April 22nd, we will have to pay an extra $30 on top of the phone price to upgrade. Man… I thought I was with the “cool” carrier this whole time. I guess their just joining everyone else.
Currently Sprint and AT&T have fees associated to their upgrades. But honestly the reasoning Verizon has for the new upgrade fee is completely stupid…
help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever.
I’ve never even heard of online educational tools, or Wireless Workshops… I’m sure they exist but do the really constitute a large upgrade fee like that? Personally I just think it’s one more way for Verizon (and all others) to earn back some precious SMS and data money people refuse to pay by using more WiFi and apps like iMessage.
What do you think?
